Delete your account and data
Fastest way: in the app
- Open iPeak and sign in.
- Go to “Profile”, then the “Account” section.
- Choose “Permanently delete account”, enter your password and confirm.
The account is deleted from our servers right away. Before that, you can download a copy of your data from “My progress” → “My data copy”.
If you can't open the app
Email us from the address registered to your account at [email protected] with the subject “Delete iPeak account”. We verify that the request comes from the owner of that email, then delete the account within 30 days and confirm it with you.
What gets deleted
- Your account and sessions, workout history, plans, preferences, weight log, body measurements and medals.
- Your posts, comments, likes, follows and blocks, your private messages, and your uploaded photos.
- The subscription link on our side, and customer data at the payment provider, if any.
What may remain for a while
- Protected backups that may contain your data, for up to 30 days, then they're deleted.
- Billing records the payment provider is legally required to keep, if you were a subscriber.
- Workouts you wrote to Apple Health or Health Connect stay there; delete them there if you want.
Without an account, your data lives only on your device, and deleting the app deletes it.
Summary
In the app: sign in, open Profile → Account → “Permanently delete account”, enter your password and confirm. The account and its data are deleted from our servers immediately.
Without the app: email [email protected] from your account's email address with the subject “Delete iPeak account”. We verify the request, delete the account within 30 days and confirm.
Deleted: account and sessions, workouts, plans, preferences, weight and body measurements, medals, posts, comments, likes, follows, blocks, private messages, uploaded photos, subscription link and payment-provider customer data. May remain: protected backups for up to 30 days; invoices the payment provider must keep; workouts you wrote to Apple Health or Health Connect.