Delete your account and data

The iPeak app by BoHoBi Studio

Fastest way: in the app

  1. Open iPeak and sign in.
  2. Go to “Profile”, then the “Account” section.
  3. Choose “Permanently delete account”, enter your password and confirm.

The account is deleted from our servers right away. Before that, you can download a copy of your data from “My progress” → “My data copy”.

If you can't open the app

Email us from the address registered to your account at [email protected] with the subject “Delete iPeak account”. We verify that the request comes from the owner of that email, then delete the account within 30 days and confirm it with you.

What gets deleted

What may remain for a while

Without an account, your data lives only on your device, and deleting the app deletes it.

Summary

In the app: sign in, open Profile → Account → “Permanently delete account”, enter your password and confirm. The account and its data are deleted from our servers immediately.

Without the app: email [email protected] from your account's email address with the subject “Delete iPeak account”. We verify the request, delete the account within 30 days and confirm.

Deleted: account and sessions, workouts, plans, preferences, weight and body measurements, medals, posts, comments, likes, follows, blocks, private messages, uploaded photos, subscription link and payment-provider customer data. May remain: protected backups for up to 30 days; invoices the payment provider must keep; workouts you wrote to Apple Health or Health Connect.